General Privacy Statement
Teralin Path collects and processes personal data in connection with our website vzpathway.biz and our programs on conscious entrepreneurship and spiritual growth. We explain what data we collect, why we process it, how long we keep it and the choices available to you. Personal data is handled in accordance with applicable data protection laws. We use administrative, technical and organizational measures to protect data and limit access only to staff and service providers with a legitimate need. For questions about personal data or to exercise rights, contact the data controller listed below.
Definitions
This section explains key terms used in this policy, including what we mean by personal data, processing, user and service. Understanding these terms helps clarify how and why we handle information.
Personal Data We Collect
We collect personal data either directly from users, automatically through the website, or from third-party partners. The categories below summarize typical data we handle for program delivery, administration and improvement.
Data You Provide Directly
When you register, contact us or participate in programs you may provide the following personal data to enable registration, communication and service delivery.
- Full name and preferred name.
- Email address and telephone number.
- Billing and payment information required for transactions (processed via third-party payment providers).
- Profile details and preferences related to program participation and learning objectives.
- Written communications, feedback, intake forms and program application materials.
- Emergency contact information when provided for in-person events.
Data Collected Automatically
When you visit vzpathway.biz or use our online services we automatically collect technical and usage information to operate and improve the site and services.
- IP address and approximate geolocation data derived from IP.
- Device, browser and operating system information.
- Pages visited, time on site, click and navigation behavior.
- Performance and diagnostic data such as crash reports and error logs.
- Referral data and campaign identifiers when arriving from external links.
- Cookie identifiers and similar local storage vouchers.
Third-Party Sources
We may receive personal data about you from third parties when necessary for service delivery or when you link third-party accounts to our service.
- Payment processors and billing partners (payment confirmations and limited billing metadata).
- Analytics and hosting providers that supply aggregated usage and performance metrics.
- Referral partners, professional advisors and integration partners when you engage through their services.
Purposes of Processing
We process personal data for limited, specified purposes consistent with providing and improving our services and meeting legal obligations.
- To register and manage program participants and to administer bookings and payments.
- To communicate with users about programs, scheduling, changes and relevant operational information.
- To provide learning materials, coaching services and event participation.
- To conduct research and quality improvement aimed at enhancing program content and delivery.
- To process payments, prevent fraud and comply with business and tax obligations.
- To respond to legal requests, enforce our terms and protect the rights, property or safety of Teralin Path and others.
- To send marketing communications where permitted by law and when you have provided consent or have a relevant relationship.
- To personalize website content and user experience based on preferences and prior interactions.
Legal Bases for Processing
Where applicable, we rely on one or more lawful bases for processing personal data under data protection laws. The specific basis depends on the context of the processing.
- Consent: where you have given clear consent to the processing of your personal data for a specific purpose (for example, marketing communications).
- Performance of a contract: processing necessary to provide paid or free services you request (for example, program enrollment and delivery).
- Legal obligation: processing required to comply with legal or regulatory obligations, such as tax and accounting requirements.
- Legitimate interests: processing necessary for our legitimate interests where those interests are not overridden by your rights, for example to maintain the security of services and prevent fraud.
Rights Under Applicable Data Protection Laws
If you are located in the European Economic Area or otherwise covered by EU data protection law, you have certain rights regarding your personal data. We explain common rights below and how to exercise them.
- Right of access: you may request confirmation of whether we process your personal data and request a copy of the data we hold.
- Right to rectification: you may request correction of inaccurate or incomplete personal data.
- Right to erasure: you may request deletion of personal data where there is no lawful reason for continued processing, subject to legal and contractual obligations.
- Right to restriction of processing: you may request that processing of your personal data is limited in certain circumstances.
- Right to data portability: where applicable, you may request a machine-readable copy of personal data you provided to us for transfer to another controller.
- Right to object: you may object to processing based on legitimate interests or direct marketing; we will review such requests and take appropriate action.
Sharing Your Data
We share personal data only with trusted service providers and partners who require it to perform services on our behalf or to comply with legal obligations. We limit their access to the data necessary for their role.
- Payment processors and business institutions for transaction processing and reconciliation.
- Analytics and hosting providers to maintain and improve the website and services.
- Event venues and facilitators for in-person program logistics when you register for such events.
- Professional advisors such as legal and accounting service providers when necessary to comply with legal obligations.
- Marketing and CRM platforms when you opt in to receive promotional communications.
- Authorities and law enforcement if required by law or to protect rights and safety.
International Data Transfers
Because we operate and use third-party services internationally, personal data may be transferred to jurisdictions outside your country. When transfers occur, we use measures to ensure an adequate level of protection consistent with applicable law.
Safeguards may include reliance on adequacy decisions, standard contractual clauses, data processing agreements, and technical and organizational controls imposed on recipients.
Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, including to meet legal, regulatory and accounting requirements.
Account information and records related to program participation are typically retained for the duration of the relationship and for up to six years after termination where required for tax, accounting or legal compliance.
Communications and support correspondence are generally retained for up to three years for service continuity and dispute resolution, unless a longer retention period is required by law.
Technical logs and analytics data are retained for operational and security purposes, commonly for periods up to 24 months, after which aggregated or anonymized summaries may be retained.
When personal data is no longer required, we will securely delete or anonymize it, except where retention is necessary to comply with law, protect legal rights or meet legitimate business needs.
Security Measures
Teralin Path implements a combination of technical, administrative and physical safeguards to protect personal data from unauthorized access, disclosure, alteration or destruction. These measures are periodically reviewed and updated in line with industry practices.
- Access controls and least-privilege practices limiting data access to authorized personnel.
- Encryption of data in transit and where appropriate at rest, plus secure configuration of infrastructure.
- Regular security assessments, patch management and incident response procedures.
Your Rights and Choices
You may exercise rights such as access, correction, deletion, portability and restriction by contacting our data contact. Requests will be processed in accordance with applicable law and after identity verification to protect privacy and security.
- Right of access — you may request confirmation of whether we hold personal data about you and request a copy of that data.
- Right of rectification — you may request correction of inaccurate or incomplete personal data we maintain about you.
- Right to erasure (where applicable) — you may request deletion of personal data if processing is no longer necessary or lawful grounds do not apply.
- Right to restriction of processing — you may request a temporary limitation on processing in specific circumstances.
- Right to data portability — where applicable, you may request a structured, machine-readable copy of personal data you provided to us.
- Right to object to processing — you may object to processing based on legitimate interests or direct marketing uses.
- Right to withdraw consent — where processing is based on consent, you may withdraw consent at any time without affecting processing prior to withdrawal.
- Right to lodge a complaint with a supervisory authority — if you consider our processing infringes applicable data protection law, you may contact the relevant authority in Singapore.
Exercising your privacy rights
To exercise any of the rights listed above please contact our data protection contact at Teralin Path. Provide sufficient information to identify yourself and specify the right you wish to exercise. You may contact us by post at Aljunied MRT Station, Singapore, 388310, by phone at +6584282608, or via the contact page at vzpathway.biz/contact. When necessary we may request additional information to confirm your identity before processing a request.
We aim to respond to verifiable requests within 30 calendar days. Complex requests or those requiring coordination with third parties may take longer; in such cases we will inform you of any extension and its reasons. If we are unable to comply with a request, we will provide a concise explanation.
Marketing communications
We may use contact details you provide to inform you about programs, events, newsletters and other offerings from Teralin Path. Marketing communications are sent only where there is a lawful basis to do so, such as consent or a legitimate interest. Communications include email newsletters, event invitations and occasional SMS reminders relevant to courses or registrations.
You can opt out of marketing communications at any time by using the unsubscribe link in any marketing email, visiting vzpathway.biz/unsubscribe, or contacting us at Aljunied MRT Station, Singapore, 388310. After unsubscribing we will stop marketing communications within a reasonable processing period while still processing transactional messages related to active bookings or purchases.
Children and minors
Our services are primarily intended for adults. We do not knowingly collect personal data from children under 16 without parental or guardian consent. If we become aware that we have collected personal data from someone under the applicable minimum age without valid consent, we will take steps to remove that information as soon as reasonably possible. If you believe we hold personal data about a child that should be deleted, contact us with details to assist our review.
Links to third-party sites
Our website and materials may link to third-party websites, tools or services that are outside our control. This privacy policy does not apply to third-party sites. We encourage you to review the privacy notices of those third parties before providing personal data. Teralin Path is not responsible for the privacy practices or content of external websites.
Updates to this privacy policy
We may update this privacy policy to reflect changes in our processing practices, legal requirements, or service offerings. Material changes will be published on vzpathway.biz and will include an updated effective date. Continued use of our services after publication of changes indicates acknowledgement of the revised policy.